Data We Collect and Why We Use It
When you open an account, we collect the details you submit — name, phone number, and the payment method you use to top up, whether that is bKash, Nagad, or Rocket. We also log device type, session activity, and IP address to keep your account secure
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and verify that access aligns with eligible regions under applicable local law. Payment transaction data is held to process withdrawals and meet our internal audit requirements. We do not sell your personal information to third parties. Cookies and session tokens help us remember your login state
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across devices — so if you switch from your phone to a browser, your session stays intact without forcing you to log back in. You can clear cookies at any time through your device or browser settings, though doing so will log you out. We retain
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account data for as long as your account is active. If you close your account, we keep a record only as long as required by our internal data-retention rules. Any data shared with payment processors — including the mobile wallet providers — is governed by their
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own privacy terms in addition to ours.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.