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How When Baji Handles Your Personal Information

Your account data, payment details, and browsing activity are handled with clear rules — we collect only what we need to run your account and process your deposits through bKash, Nagad, or Rocket. Access and eligibility depend on your local law and eligible region.

Data collected on account creationPayment info via bKash, Nagad, RocketYour right to request or delete dataLive casino and slots
When Baji How When Baji Handles Your Personal Information
HOW WE PROTECT IT

Security, Cookies, Retention and Your Account

Data security is built into how the account layer works, not bolted on after the fact. Connections to When Baji use SSL encryption, and your account requires OTP verification on new device logins — so an unknown phone or browser can not access your wallet without the code sent to your registered number. We review our data practices when the platform changes and update this policy when needed.

Account Security

OTP verification fires on every new device login. If someone tries to access your account from an unrecognised phone, the attempt is blocked until you confirm via your registered number.

Cookie Handling

Session cookies keep you logged in across your phone and browser. You control them through device settings — clear them any time, and the next login starts fresh.

Data Retention

We hold your account data while your account is active. After closure, records are kept only as long as our internal retention rules require, then deleted.

Update Requests

To correct your name, phone number, or linked payment details, contact support via live chat or email with your registered number and the change you need.

REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about what data we hold, want to request a copy, or need to report a concern, our support team handles privacy queries directly. Reach out through any of the channels below — we aim to respond within one business day for data-related requests.

Live Chat Start a chat from inside your account for the quickest response on data queries or account access concerns.
Email Support Send your data request or privacy concern to our support address and include your registered phone number for faster processing.
Help Centre The help section of When Baji covers common privacy questions, account data steps, and how to submit a formal data request.

What You're Likely Asking About This Policy

These are the questions we get most often about data handling, account privacy, and your rights as an account holder at When Baji.

We collect your name, phone number, and device details at registration. When you make a deposit via bKash, Nagad, or Rocket, the transaction reference is also recorded to match it to your account wallet.

We do not sell your personal information. Payment processors like bKash and Nagad receive only what is needed to complete a transaction. Their own privacy terms apply to data they handle on their end.

Contact our support team via live chat or email, and include your registered phone number. We aim to respond to data requests within one business day and can confirm what records we hold.

You can request account closure and data deletion through support. We will remove your information in line with our retention rules, keeping only what internal audit requirements make necessary after closure.

Cookies maintain your login session across your phone and browser so you do not have to log in again each time. You can clear or block them in your device settings, though that will sign you out of your current session.

The policy covers your account data as we handle it. Whether access itself is permitted depends on your local law and eligible region — eligibility is not determined by this policy alone.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.